Privacy & Security

499 Dhaka Privacy Policy — Our Firm Commitment to Protecting Your Information

Your personal data is your asset — and 499 dhaka never takes it lightly. Learn what information we collect, how we use it, and how we keep it protected.

Last Updated: January 2026 Language: Bengali (bn-BD) SSL Secured

Our Privacy Guarantee

Your data is never sold to third parties
256-bit SSL Encryption Protection
Only Essential Data Collected
Data deleted upon your request
Full Transparency on Cookie Usage
24/7 privacy support

1. Introduction — Why This Policy Matters

Thank you for visiting 499 dhaka. We understand that sharing personal information online can feel unsettling — "Is my data really safe?" This Privacy Policy exists to answer exactly that question.

This policy applies to all services and operations on the 499 dhaka platform. Whether you're browsing our website, creating an account, making a deposit, or using any of our services — we clearly set out here what we do and do not do with your information.

499 dhaka believes privacy is a fundamental right. That's why we collect only what's necessary, protect it with the utmost care, and maintain no hidden agendas — no unnecessary data collection, ever.

Who this policy applies to:

This privacy policy applies equally to all visitors, registered members, and users of any service on the 499 dhaka website.

2. What Information We Collect

499 dhaka collects only the information genuinely required to provide our services. Nothing more is gathered.

Identification Information

Name, date of birth, national ID number (for KYC verification)

Contact Information

Email address, mobile number, location in Bangladesh

Financial Information

Mobile banking number, transaction history (not card numbers)

Gaming Data

Betting history, favorite games, session data

Technical Information

IP address, browser type, device information, login timestamps

Communication Logs

Support chat history, complaints, and feedback

How We Collect Your Data:

  • Directly From You: During registration, KYC applications, and when contacting support.
  • Automatically: Via cookies and analytics tools while you use the site.
  • From Third Parties: Payment confirmation details from mobile banking providers.
499 dhaka's commitment:

We never collect your password, bank card number, or full financial account details. All payment processing is handled through fully encrypted methods.

3. How Your Information Is Used

499 dhaka uses your data only for specific purposes. Each purpose is clearly outlined below:

For service delivery and operations:

  • To create and manage your account.
  • To process deposits, withdrawals, and other transactions.
  • To provide bonuses and promotions.
  • To enhance your gaming experience based on your preferences.

Security & Compliance:

  • Identity verification (KYC) and age confirmation.
  • Prevention of fraud, money laundering, and unauthorized access.
  • Fulfillment of legal obligations.
  • Implementation of responsible gaming policies.

For contact & support:

  • Customer support and issue resolution.
  • To send important service-related notifications.
  • To send you promotional emails (with opt-out option).
Marketing Notifications:

499 dhaka sends promotional messages only with your consent. You can opt out at any time by clicking the Unsubscribe link in any email or by contacting our support team.

4. How Long Your Information Is Retained

499 dhaka does not retain data longer than necessary. Each type of data has a defined retention period:

Data Type Retention Period Reason
Account information For the Duration of Your Active Account For service delivery
Transaction Records 7 Years Legal & Financial Regulations
KYC Documents 5 Years After Account Closure Anti-Money Laundering Regulations
Gaming Logs 3 Years Dispute Resolution & Auditing
Support Chat 2 Years Service Quality Improvement
Technical Logs 90 Days Security monitoring

Once the retention period expires, 499 dhaka securely deletes or anonymizes your data so you can no longer be identified.

5. Who Your Data Is Shared With

499 dhaka never sells your data. However, in certain limited circumstances, necessary information may be shared with trusted partners:

Instances where information may be shared:

  • Payment Providers: Only the financial information necessary to process transactions through mobile banking services such as bKash, Nagad, and Rocket.
  • Identity verification services: Identity information shared with third-party verification services as part of the KYC process.
  • Legal authorities: When required by court order, government investigation, or legal obligation.
  • Technical Service Providers: For server management, cybersecurity, and analytics services — always under a confidentiality agreement.
Never Shared:

Your information is never sold or transferred to advertising companies, data brokers, or any third party for commercial purposes — that is 499 dhaka's commitment.

All third-party partners are required to sign an agreement to comply with 499 dhaka's privacy standards.

6. How Your Data Is Kept Secure

499 dhaka follows the highest industry standards in data protection. Every piece of your information is safeguarded through multiple layers of security, from collection through to storage.

256-bit SSL Encryption

All data transmitted between you and 499 dhaka's servers is fully encrypted.

Two-Factor Authentication

SMS or email OTP is used for an added layer of login security.

Secure Server Infrastructure

Stored in secure data centers with regular security audits conducted.

Access control

Only authorized personnel have access to specific data.

Stay vigilant:

499 dhaka will never ask for your password or OTP via email or phone. If anyone does, it is a scam.

7. Cookies & Tracking Technologies

499 dhaka uses cookies to improve our services and make your browsing experience smoother. Cookies are small text files stored on your device.

Cookie management:

You can manage cookies through your browser settings. Please note, however, that disabling essential cookies may prevent certain features of the platform from functioning properly.

Cookie Consent:

By using the 499 dhaka site, you agree to the use of essential cookies. Separate consent is requested for analytics and functional cookies.

8. Your Data Protection Rights

You have full rights over your personal data at 499 dhaka. Your rights are detailed below:

Rights What you can do Processing Time Status
Access Request to know what information we hold Within 30 Days Fully Available
Correction Request to Correct Inaccurate Information Within 7 days Fully Available
Deletion Request Deletion of Your Data Within 30 Days Subject to legal requirements
Portability Request a Download of Your Data Within 14 Days Fully Available
Processing restrictions Request to Restrict Certain Uses Within 14 Days Subject to review
Marketing opt-out Request to Opt Out of Promotional Communications Instant Fully Available

To exercise any of these rights, contact 499 dhaka support. We make every effort to process your requests in a timely manner.

9. Protection of Minors

499 dhaka services are strictly for individuals aged 18 and above. We do not knowingly collect any data from minors.

  • Age is verified at the time of registration.
  • Additional documentation may be requested if there is any doubt.
  • If we discover that an account has been created by someone under 18, that account is immediately closed and all associated data is deleted.
  • If you believe your minor child has created an account, please contact support immediately.
Zero Tolerance:

499 dhaka follows a zero-tolerance policy on underage access as part of our commitment to social responsibility.

10. Third-Party Services & Links

499 dhaka works with a number of trusted third-party partners to deliver its services. Each partner is contractually bound to uphold 499 dhaka's privacy standards.

Types of Third-Party Partners:

  • Payment Gateways: Mobile banking providers — receive only the information needed to process transactions.
  • Cloud Services: For secure data storage — all information is held in encrypted form.
  • Analytics Tools: Monitoring site performance — without identifying you personally.
  • KYC Services: Identity Verification — verification-related data only.
Regarding External Links:

499 dhaka is not responsible for the privacy practices of any external websites linked from our site. Always read the privacy policy of any website you visit.

11. Changes to the Privacy Policy

499 dhaka may update this privacy policy from time to time, in response to new technology, legal changes, or improvements to our services.

  • For significant changes, members will be notified via email or an in-platform notification.
  • The date of any changes will be noted at the top of this page.
  • Updated policies take effect from the date of publication.
  • Visit this page regularly to stay up to date.

This Privacy Policy was last updated January 2026 Reviewed and updated on the date shown.

12. Privacy contact

If you have any questions, requests, or complaints regarding this privacy policy, please reach out to 499 dhaka. We're always here to help.

Email Support [email protected] — Response within 24 hours
Live Chat Support Active 24/7 — for immediate assistance
Privacy requests Submit requests to access, correct, or delete your data through support

Our full Terms & Conditions and Responsible Gaming policy as well.

The Core Pillars of Privacy Protection at 499 Dhaka

A quick overview of the measures we take to keep your data safe.

Strong Encryption

Every piece of your data and every transaction is secured with 256-bit SSL technology. Bank-grade security at 499 dhaka.

Data is never sold

499 dhaka will never sell your information to advertising companies or data brokers. This is a commitment we will never compromise on.

Your Full Control

View, correct, or delete your information — all rights are reserved for 499 dhaka members.

Secure Data Storage

Your data is stored in secured data centers. Regular security audits and penetration testing are conducted.

Specific Retention Period

Each piece of data is securely deleted after its defined period. No data is retained beyond the specified timeframe.

Minor Protection

No data is collected from anyone under 18. A strict age verification process ensures that only adults can access our services.

Play Safe, Enjoy with Peace of Mind

Your privacy is protected at 499 dhaka. Enjoy entertainment with world-class security.

Encrypted Secured 18+ Only Responsible
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